Reviews from Nicole Lombardi (1)

Marina Review for Summit North Marina

Reviewed by: Nicole Lombardi , Forevergirl , on Oct 21, 2021
Vessel Type: Power
LOA: 50'
Draft: 4.0'

Rating: 1

Very accommodating getting set up for the transient slip. However, when we arrived and were set to plug in, another boater with a slip adjacent to us said he hoped it worked because they had been having issues with the electric which apparently already cost a boater their entire electronics panel. We plugged electric in, five minutes later the entire pedestal was engulfed in flames. Took two of us and three fire extinguishers to stop the flames from igniting the dock and our boat. I called the office to let them know and that we could not get the fire under control and was told someone would be down to check it out. I suggested the fire department might be needed and was told that's why someone was coming down to check it out. 15 minutes later, a man came walking down the dock with a drill and a meter reader. The pedestal was still live and smoking and no one seemed to care. I had to call the office back to ask for a new slip and asked if I could speak to a manager with regards to this situation and was told a manager would not be available until the next day. No apologies, no asking if we needed anything. We are down two fire extinguishers and a 30 amp power cord that was burnt to a crisp (but thank god our boat didn't ignite). Not even a call from the marina today to see if we were ok or offer their apologies. Nevermind a refund. Shout out to Glen, the adjacent slip holder, and Christian, the dock hand who helped us fuel and get us into two different slips. He should run the marina because he was more helpful than anyone else working there. STAY AWAY FROM THIS PLACE. I waited all day to see if we would get a call from the manager before I wrote this review.

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