Frequently Asked Questions

Visit the “Access Your Business” page, search for your marina or service center, and follow the instructions to claim it.

You can find all of the required fields in the full form for submitting a business.

Submissions are typically reviewed and approved within 1-2 business days.

Accessing and submitting a basic business profile is free. Enhanced features are available with our Featured Program.

Yes, you can log in to your account and edit your business at any time.

Visit the login page, enter your credentials, and navigate to your profile to make edits.

You can update a variety of information to keep your business accurate and useful for boaters. This includes dockage rates, number of slips and moorings, depth information (including tide range, approach, and dockside), and contact details. Keeping this information current ensures that boaters have the reliable details they need for their journeys.

It’s recommended to update your business at least once a quarter or whenever there are significant changes to your services.

Contact [email protected] for assistance.

Photos and videos can be added to featured businesses. If you have a featured business, log in to your account and use the media upload feature to add photos or videos. If you have a free business profile and would like to upgrade with our featured program to access this enhancement, please visit our “Featured Program” page.

A free business profile includes basic information about your marina or service, such as contact details, location, and a brief description.

A Featured Business, on the other hand, offers several enhanced features to increase your visibility and engagement:

• Weighted Search & Enhanced Visibility: Featured businesses are served first and highlighted inside of Waterway Guide’s Explorer.
• Detailed Information: Add comprehensive details about on-site and nearby amenities.
• Media Uploads: Include photos, videos, and social feeds to showcase your facilities and services.
• Contact/Inquiry Form: Provide a direct way for potential customers to reach out to you through a contact form on your business profile.
• Specials and Events: Promote special offers and events directly on your business profile.
• Facilities Description: Offer a detailed description of your facilities to give boaters a complete understanding of what you offer.

These additional features help make your business more informative and attractive to boaters, encouraging greater engagement and visibility.

Learn more about the Featured Featured Program.

To become a Featured Business, you can fill out the information request form located at the bottom of our “Featured Program” page. Alternatively, you can reach out directly to our team by emailing [email protected].

Use the “Forgot Password” feature on the login page or contact our support team for help.

Send your feedback or suggestions to [email protected].

Beyond listing your marina or service on Waterway Guide, there are several other marketing opportunities to boost your visibility and engagement:

• Print Advertising: Reach a wider audience through our printed guidebooks and magazines, which are widely used by boaters.
• Digital Advertising: Utilize banner ads, sponsored content, and email newsletter ads to target boaters online.