Reviews from Stephen Hix (1)

Marina Review for Heritage Plantation Marina

Reviewed by: Stephen Hix on Apr 13, 2022
Vessel Type: Power
LOA: 31'
Draft: 3.0'

Rating: 1

Our stay at the Heritage Plantation Marina on March 26, 2022 was terrible…worst experience at a marina ever. Prior to arriving, the marina did not answer the phone nor return any voicemail messages. The only responses were cryptic messages on Dockwa. Upon arriving, I hailed the marina several times and finally received a response from someone that said "no one worked there". We pulled up to the dock during operating hours only to be greeted by a homeowner that just happened to be on the dock. The face dock was in disrepair with no rub rails, therefore causing significant damage to our boat's gel coat. The marina appears to be owned by the Heritage Plantation HOA with no management or dock staff. We sent emails to the president of the HOA and the management company, along with photos of the damage to our boat. The response from the management company was nonsensical. Obviously this HOA should not be listed as a commercial marina or advertised on Dockwa.

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