Reviews from Bob H. (1)

Marina Review for Oasis Marinas at Fernandina Harbor

Reviewed by: Bob H. on May 31, 2021
Vessel Type: Power
LOA: 30'
Draft: 3.0'

Rating: 3

Disappointing. Dock crew were great but management seems short sided. We booked a month early with a group of 4 boats. We were put on end of center dock a mile away from others on inside of outer dock. We asked to be moved and were told not possible although spots remained open for the 3 nights we were there. Also Wi-fi is totally useless even standing at the dock masters office. I can not understand why they have not fixed this for many months. Restrooms out of toilet paper one morning. Horrible silting in needs attention but did not bother us but caused congestion and problems for day boats trying to stop in. Dinghy dock was high and dry at low tide.

• WG Editor Comment:
  

  Marina Reply:
  
  We'd like to thank this boater for their review and for staying with Fernandina Harbor Marina. We were booked to maximum capacity throughout the entire holiday weekend, and as such we had to put vessels in slips where they may fit but other vessels could not due to length or draft requirements. This meant that not every slip request could be honored, though we always do our best to place vessels in requested areas or near their group of boaters. Additionally, what may have appeared to be empty space were spaces reserved and paid for by other boaters that were going in and out over the weekend, or space that was reserved for an upcoming reservation of a vessel of a different size. Our marina WiFi has undergone a complete upgrade this past spring, but we apologize if connectivity was not ideal for this boater during their stay. Our team does regularly check all of our facilities for cleanliness, but we apologize if we missed the mark during your stay. We appreciate your feedback and hope to welcome you back in the future to deliver an improved experience!

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