Reviews from Shauna Welch (2)

Marina Review for Heritage Plantation Marina

Reviewed by: Shauna Welch , Undone, on Nov 2, 2023
Vessel Type: Sail
LOA: 42'
Draft: 5.0'

Rating: 4

We stayed one night at the marina. Trent, the dock master, was super helpful on both ends of our visit. The boaters lounge is comfortable. It's open til 10pm. The bathrooms were very clean. There is a porch swing atop the office with a lovely view.

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Marina Review for Chadwick Bay Marina

Reviewed by: Shauna Welch on Aug 18, 2021
Vessel Type: Sail
LOA: 42'
Draft: 4.0'

Rating: 1

Avoid at all cost. The transient docks were in disrepair with cleats held on by a single bolt, sharp edges on the docks and bent up cleats. Short staffed which led to confusion during docking.

• WG Editor Comment:
  

  Marina Response:
  
  I apologize for the poor experience that you received at our marina. We value our long term and transient customers alike. We certainly have had challenges with the lake and wind conditions, especially when there is a North or Northeast wind.
  
  We have at least 2-8 staff members on duty 7 days a week during our posted open hours. We made a significant investments in the dock, electrical and water systems this past year. We build a new restaurant for our customers and community this year. The city of Dunkirk has recently completely a 2.5MM waterfront pier improvement project. The USACE recently completed a dredging project. We recently purchase s a new, state of the art pumpout system. We always have non ethanol gas and diesel at very competitive prices.
  
  You or anyone is always welcome to call our Dunkirk Office (716-366-1774), Main Office (716-484-7175) or my personal cell phone (412-719-9581) if you have any immediate concerns that we can address.
  
  
  Charles Pringle
  Holiday Harbor
  716.484.7175
  412.719.9581 c
  716.487.2959 f
  [email protected]
  www.holidayharbor.net
  

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