Reviews from Larry Goven (4)
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Marina Review for Safe Harbor Zahnisers
Reviewed by: Larry Goven on Jun 21, 2018
Vessel Type: Sail
LOA: 40'
Draft: 5.0'Rating: 5
Nearby marina refused to honor slip confirmation. Was able to stay here instead, and I would recommend it highly. Great facility and staff made this a wonderful stay.
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Marina Review for Harbor Island Marina
Reviewed by: Larry Goven on Jun 21, 2018
Vessel Type: Sail
LOA: 40'
Draft: 5.0'Rating: 1
Used Snag-A- Slip and had confirmation. Upon arrival no one at dock and had to go somewhere else. Harbor master had family emergency and other staff was off. No one answered ch 16 or phone number when called.
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WG Editor Comment:
Marina reply:
I had a family medical emergency earlier on the same day of the Snag-A-Slip customer's reservation and so, I had to leave the marina unattended for a couple of hours. The dock master to be on duty that day, asked me the previous day, if he could have the next day off - the same day as the customer's reservation. I gave him permission to take the day off. I believed that I would be available to attend to the dock. I did not know the ETA (arrival time) for the dockage customer, but there was plenty of space available on the docks. So, I did not have the dock covered when he arrived. I assumed that the customer would tie his boat on the main dock or somewhere and stay until someone showed to give slip assignment.
When I arrived at the marina shortly thereafter, I called and apologized and explained the situation to him. Of course, I gladly authorized Snag-A-Slip to refund the customer's money.
Sincerely,
Leonard Schultz
President - Harbor Island Marina, Inc.
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WG Editor Comment:
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Marina Review for The Boathouse Marina
Reviewed by: Larry Goven on Oct 9, 2017
Vessel Type: Sail
LOA: 40'
Draft: 5.0'Rating: 5
New floating docks, clean bathrooms. nice captains lounge. On site repair. Bill is exceptional owner.
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Marina Review for Colonial Beach Yacht Center
Reviewed by: Larry Goven on Oct 9, 2017
Vessel Type: Sail
LOA: 40'
Draft: 5.0'Rating: 2
Little or no wi fi on outer docks, strong currents on tide change. No captains lounge and shore bathrooms are filthy.
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WG Editor Comment:
Sent to marina for response.
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WG Editor Comment: